While we do not ship to countries outside of the United States directly through our website, our products are available through various online retailers.

CANADA: Shop Heritage Store products in Canada here.

ALL OTHER COUNTRIES: Shop Heritage Store products on iHerb

You can learn about all our products on their individual product pages. If you have any questions, contact us at [email protected]

Every product is made with minimal ingredients and positive energy. We are striving for all products to be vegan and cruelty-free. Current franchises that fit this criteria are Rosewater, Castor Oil and Aura Glow Gel Creams.

Never. Additionally, we ensure that the vendors we purchase our ingredients from also do not test on animals.

All skin types, all genders, all generations. If you have skin, Heritage Store is for you.

Yes, most of our products are made from paper, plastic, and glass that can be recycled. Each label will contain a “Please recycle” logo for those that can be recycled.

Our formulas are only made with essential ingredients. We avoid unnecessary additives like artificial dyes, preservatives, phthalates, and sulfates.

We believe that raising the vibration of the water in our products makes for a more effective addition to your skincare routine. To create Vor-Mag™ water, we vortex and magnetize H2O through a proprietary method which is believed to mimic the energetics of the body, making the product more compatible with the skin.

We’re sorry you didn’t love your order! Please reach out to us with your order number and request and we’ll handle the rest. You can reach us at 800-862-2923 during business hours (Monday-Friday 8:30 am-5:00 pm MST), and at [email protected] after hours.

Depending on when the order was made, it may be too late to be stopped, but please contact us regardless and our team will see what we can do.

Please email your order number to [email protected] and we will check the status for you.

We accept all major credit cards.

If the order has been placed but not shipped, please call customer service at 1-800-862-2923 during business hours, Monday-Friday 8:30 am-5:00 pm MST. If the order has been shipped out, the address cannot be edited.

Please check back every 2-3 weeks for the availability of the item.

Heritage Store gift cards can be purchased here: https://heritagestore.com/products/gift-card

No, the system will not allow more than one promo code or discount to be applied at the same time.

You can typically expect your shipment to arrive in 5-7 business days. We do not offer overnight shipping.

When your order total (excluding taxes) is more than $30.00, we will gladly ship your order with free shipping. If your order is less than $30.00 we will show your shipping total at checkout.

If for any reason you are not satisfied with any item purchased from us or an authorized seller, you may request a refund or replacement product within sixty (60) days of purchase by calling 1-800-227-6063.

If you have any questions or require assistance, please contact our Customer Service Department at [email protected].

Please send any unused product to:

Returns Department
580 West 300 North
Bldg 2-C
Ogden, UT 84404

If you have any additional questions about anything, please contact us at [email protected].