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Frequently Asked Questions

Have a question about a Heritage Store product or how to use it? Chances are we’ve answered it below. Don't see the answer to your question here? Contact our customer service team.

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What is Vor-Mag™ water?

We believe that raising the vibration of the water in our products makes for a more effective addition to your skin-care routine. To create Vor-Mag™ water, we vortex and magnetize H2O through a proprietary which is believed to mimic the energetics of the body, making the product more compatible with the skin.

Are your products recyclable?

Yes, most of our products are made from paper, plastic and glass that can be recycled. Each label will contain a “Please recycle” logo for those that can be recycled.

If I don’t like one of your products, can I get my money back?

Absolutely! We want to be sure that you love our products. If you’re not completely satisfied (for any reason), simply send the unused product back for a full refund. See “Returns” tab for  details.

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